Help
Help and guidance
Everything about installing, flushing, alerts, the logbook and your subscription. If your question is not here, email the address below; you will get an answer within one working day.
Installation
Installation in half an hour, step by step
What is in the box, what you need and in which order you place the receiver, the sensors and the tags.
Placing the receiver and what the lights mean
Where the receiver works best, how you connect it and what to do if not all the lights come on.
Fitting the sensors
Where the red and the white probe go, why thermal paste and the insulation sleeve are not optional, and how you check for each sensor that it is measuring.
Sticking on and assigning flushing tags
A bag of tags per building, stick one at the flushing point, tap it and assign which flushing point it is. And what to do with outdoor taps and spare tags.
Activation and the placement check
The activation page behind the QR code in the box, what it shows live, and how you use the placement check to see whether the red probe is in the right place.
Flushing and rounds
The weekly round
What the weekly flushing round is, which taps are in it, until when you can walk it, and what to do with a tap that is temporarily closed or broken.
Recording a flush with the tag
Tap, flush, on to the next tap: how a flush is recorded and how the sensor assesses per flushing round whether hot water came.
To do today and the overview per tap
What the top of the dashboard shows, and how the overview per tap shows which taps were flushed in the last eight weeks.
Flushing in a hotel
One tag per bathroom, flushing during cleaning, when to use "room occupied", the 14-day rule and what the inspector sees in the report.
Extra rounds
When to plan an extra round alongside the weekly round, how to start and close it, and how it ends up in the logbook and the report.
Flushing with your own phone, without an account
The site's flushing password, the first tap on a new phone, what a staff member can and cannot do, and how the manager renews the password.
The monthly measurement
The monthly temperature measurement per measuring point: where to find it, how to fill it in, when it is done and what happens when a value is outside the standard.
Can't do it: a tap you cannot flush
What to do when a tap is broken, not accessible or the tag does not work, who gets to see it and how it gets resolved.
Alerts and readings
Logbook and inspection
Privacy and what LegioLog is
Question not answered? Email info@legiolog.nl. Customers get the quickest answer through the help in the app.