LegioLog

Help · Subscription and invoices

Rent or buy

The difference between buying the kit with a subscription and renting LegioLog Compleet, with term, cancellation and what happens if something breaks.

You can take LegioLog in two ways. Both give you the same app, the same logbook and the same monitoring.

Buying plus a subscription

You buy the kit once and also pay a monthly or yearly subscription for the monitoring, the logbook and the alerts. When you buy, you can also pay the subscription 36 months in advance; that is three times the yearly price. The hardware is yours. If a part fails within the 24-month warranty, we replace it.

Renting: LegioLog Compleet

No purchase price, but one fixed amount per month that covers both the kit and the subscription: S 59, M 89 and L 129 per month, excl. VAT; for business customers in the EU the VAT is reverse charged. If you pay a year in advance, you pay for 11 months. You pay by card or by SEPA Direct Debit, through Mollie.

  • The minimum term is 12 months; after that you can cancel monthly.
  • The hardware stays ours. If something breaks in normal use, we replace it free of charge.
  • The account is never locked because of an outstanding payment: the logbook is a legal record and stays readable and exportable.

Cancelling

You cancel yourself under Settings, in Subscription, at least one month before the end of the term. You keep access until the end of the current term: a monthly subscription runs to the end of the month, with yearly payment to the end of the year. With rental you can only cancel after the minimum term of 12 months; if you want to arrange something earlier, please contact us. If you bought and paid 36 months in advance, the subscription is fixed for those three years and you do not cancel online; please contact us. After the end you can still export the logbook for 60 days, so you take your records with you.

Switching

Going from buying to renting, or the other way round, is a new agreement; email us and we will make you a proposal. The kit itself does not need to be swapped.

Need a different kit size? See Changing the kit size.

Is your answer not here? Email info@legiolog.nl; you will get an answer within one working day.Want to see how that looks in the app? Click through the demo yourself.